PingCAP

PingCAP Managed TiDB Cloud

Available Platform Public cloud: GCP, AWS
Pricing Scheme Pay per usage: calculated based on a combination of computing resources and storage capacity
Elastic Horizontal Scaling
Rolling Upgrades, Updates and Patching (no downtime)
Managed Backup & Restore
Cluster and Cost Management Dashboard
Data Migration Support
Uptime SLA 99.99
PingCAP Enterprise Support SLA 24 hours response time; email + instant message + phone
(Support package with shorter response time available for additional cost)